Features
The tools that do the work.
One page for each of the tools in SWITCHBOARD that change a trade shop's week the most: the AI receptionist, Switch, Job Walk, Plan the day, staged invoicing, certified payroll, supplier price updates and the switch-over itself. Each page says what it does, how it works and where its limits are.
FeatureThe AI receptionist: every call answered in your shop's nameWhat the SWITCHBOARD AI receptionist does on a call, how it stays accurate, and how a shop sets when it answers.FeatureAutomatic and scheduled messages: reminders for customers, nudges for the crewHow automatic and scheduled messages remind customers and nudge the crew without double sends or 2am texts.FeatureCertified payroll: the weekly prevailing-wage report, filled from job timeHow SWITCHBOARD builds the hours side of a weekly certified payroll report from job time, and what a person still completes.FeatureCollect: one screen on the tech's phone with every way to payHow the one Collect screen takes payment on site by link, card, cash, check photo, bank or financing.FeatureThe switch-over: your data in, a dry run first, and UndoHow the SWITCHBOARD import, dry run, Undo and shadow week get a shop live in about one to two weeks.FeatureJob Walk: walk the job, build the options, close on siteHow Job Walk turns an on-site walk-through into priced Good/Better/Best options the customer signs and pays on the spot.FeatureLive Job: start the job on site and build it as you goHow Live Job lets a tech start work on site, add to the job as it grows and finish with one signature.FeatureLive margin on estimates: see the profit before you send the priceHow live margin on Good/Better/Best estimates shows the profit before you price, and flags costs that are missing.FeatureOn-call and after-hours dispatch: the right tech on the line, first to accept winsHow on-call rotations, opt-in hours and the emergency ladder get an after-hours call to a tech who will take it.FeaturePlan the day: tomorrow's routes rebuilt to cut drivingHow Plan the day suggests better routes for tomorrow under hard rules, and why the dispatcher stays in charge.FeatureStaged invoicing: deposit, milestones and final on one job numberHow staged invoicing keeps deposit, milestones and balance on one job number so nothing owed goes missing.FeatureSupplier price updates: when a part goes up, your prices follow (on your OK)How a supplier price change ripples into drafted updates to your prices and open estimates, applied only on your OK.FeatureSwitch: the AI assistant that drafts, while you decideWhat Switch drafts and explains across SWITCHBOARD, and the rule that nothing happens without a person approving it.FeatureThe tech app: one visit on the screen, the next step is one big buttonHow the tech app keeps a tech on one visit and one next step, with checklists, photos and weak-signal support.